Figures revealed showing the scale of PPI claims in 2019
The deadline for complaints was the end of August
The financial ombudsman has been receiving around 3,500 new complaints every week about Payment Protection Insurance (PPI) typically, as it wades through the final compensation claims stemming from the scandal.
The Financial Ombudsman Service (FOS) received more than 41,500 complaints about PPI in the last three months of 2019 - a 72% increase compared with July to September.
The deadline for complaining directly to firms about PPI mis-selling was August 29 2019.
But people have still been able to escalate their complaint to the ombudsman after this date if they were unhappy about how their gripe was dealt with - provided they complained first to the firm they think is responsible within the deadline.
PPI was often tacked on to loan agreements without people wanting it or needing it.
The number of complaints about PPI dealt with by the FOS is now well over two million.
Published: by Radio NewsHub