Almost half of rail users stressed on a daily basis

Almost half of rail users stressed on a daily basis

Experts reckon satisfaction levels among passengers are now at a six year low.

The annual rail survey by consumer group Which? has been released.

It reveals that 48% of commuters say they find travelling by rail frequently stressful, while the top issues arising from rail delays included missing out on time with family and friends, being disciplined at work and additional childcare costs.

The survey also reveals that Northern, Thameslink and Southern Rail achieved the lowest customer satisfaction scores, with smaller companies which serve fewer passengers faring much better.

Experts say some have even moved house to get away from certain services.

It's despite prices for commuters increasing earlier this month. 

Published: by Radio NewsHub
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