The Business Secretary has urged energy firms to suspend the practice of forcibly installing prepayment meters
Grant Shapps made the call in a post on Twitter
Business, Energy and Industrial Strategy (BEIS) Secretary Grant Shapps urged energy companies to suspend the “outrageous practice” of forcibly installing prepayment meters.
Mr Shapps said in a tweet: “EDF have now confirmed they have suspended the outrageous practice of forced installation of prepayment meters following the investigation into British Gas.
“I am now calling on all the other energy companies to confirm they are following suit.”
British Gas suspended the practice after reports claimed the company had been forcing the meters on vulnerable customers.
Downing Street said reports about how British Gas uses debt collectors were “deeply shocking”.
The Prime Minister’s official spokesman said: “The reports we have seen today are deeply shocking and concerning. Vulnerable families should not be treated so poorly.
“The findings suggest British Gas has failed to use every possible avenue to support those struggling with their energy bills, as they rightly deserve and are entitled to.”Published: by Radio NewsHub